Frequently Asked Questions

Soft tennis is a variety of tennis played with a soft rubber ball weighing 30 grams. The court is the same, the ball travels slower and puts less strain on the joints, and scoring is simpler. You will find details on the soft tennis page /en/what-is-soft-tennis and in the rules of the game /en/rules.

A racket, balls and a pump, because rubber balls are topped up with air before play. The easiest way is to order a ready-made starter set /en/shop?category=sets, which contains everything. The game is played on a regular tennis court.

To try it out, yes — nobody will mind at your first practice. A soft tennis racket, however, is lighter and strung more loosely, so with regular play the difference in ball feel becomes significant. How to choose the right one is covered in our guide /en/guides/how-to-choose-a-soft-tennis-racket.

We ship from Poland. Delivery is free from 399 zł; below that amount the cost depends on the carrier you choose and is shown in the cart. Details on the shipping page /en/shipping.

We ship orders within 1–2 working days via InPost and courier. Delivery within Poland usually takes a few working days from dispatch.

Yes. We ship to European Union countries, other European countries and Ukraine. You will see the cost and delivery time in the cart after entering your address. For deliveries outside the EU, customs duties and taxes in the destination country are borne by the buyer.

BLIK, Visa and Mastercard cards, Apple Pay and Google Pay via PayU, and PayPo deferred payment. You pay right away when placing your order.

You have 14 days to withdraw from the contract without giving a reason, counted from the day you receive the parcel. The step-by-step procedure is on the returns page /en/returns.

Yes. When ordering, tick that you are buying as a business and provide your VAT number, and we will send the invoice to the e-mail address from the order.

Yes, we work with clubs, schools, coaches, sports facilities and shops. Wholesale prices improve with sales thresholds. Details and the application form are on the B2B page /en/for-clubs.